Complaints

Nuclear Power and Energy Agency is dedicated to ensuring utmost professionalism when it comes to service delivery.

What is a complaint?

A complaint is an expression of dissatisfaction made against the Agency or about the service delivery of the members of staff of the Agency or about any policy of the Agency.

NuPEA will invesitgate any complaints in confidence and act on them accordingly. To make a complaint to Nuclear Power and Energy Agency download and fill a complaint form below and send it by email to complaints@nuclear.co.ke.

To view the downloads related to Complaints, kindly visit our Downloads page.